Terms of service

TERMS OF SERVICE

Last updated: [December 10th, 2025]

Welcome to our website. By accessing or using this site, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

1. General Conditions

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms. These Terms apply to all users of the site, including browsers, customers, and contributors.

You may not use our products for any illegal or unauthorized purpose. You must not transmit any viruses, malware, or harmful code.

We reserve the right to refuse service to anyone for any reason at any time.

2. Online Store Terms

You understand that your content (not including credit card information) may be transferred unencrypted for operational purposes. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission.

3. Accuracy & Completeness of Information

We strive to ensure that information on our site is accurate. However, we are not responsible for typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, availability, or other content.

We may correct errors or update information at any time without prior notice.

4. Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) at any time.

We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

5. Products & Services

Some products or services may be available exclusively online and may have limited quantities. Colors may appear differently on various screens, and we cannot guarantee complete accuracy.

We reserve the right to:

  • Limit sales to specific geographic regions or customers

  • Limit quantities of products

  • Discontinue products at any time

All product descriptions and pricing may be changed at any time, without notice.

6. Custom Orders

Custom items are created specifically for you and may contain slight variations due to the handmade nature of embroidery and production.

Custom items may not be eligible for return unless defective or incorrect based on the original order specifications.

7. Billing & Account Information

You agree to provide current, complete, and accurate purchase and account information for all orders placed on our store.

We reserve the right to refuse any order you place with us. In the event we make a change or cancellation to an order, we may attempt to notify you using the email or billing address provided.

8. Optional Tools

We may provide access to third-party tools. You acknowledge that such tools are provided "as is" and without warranties. We are not liable for any issues arising from your use of third-party tools.

9. Third-Party Links

Certain content, products, and services may include materials from third parties. We are not responsible for examining or evaluating third-party content or accuracy.

We are not liable for any damages related to purchases or use of third-party products, services, or websites.

10. User Comments, Feedback & Submissions

If you send creative ideas, suggestions, proposals, or any materials—whether online or otherwise—you agree that we may edit, copy, publish, or use them without restriction or compensation.

You agree your submissions will not violate any rights of third parties, contain unlawful material, or include malware.

11. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

12. Errors, Inaccuracies & Omissions

Occasionally, information on our site may contain mistakes relating to pricing, product descriptions, availability, or shipping timelines. We reserve the right to correct these at any time without notice.

13. Prohibited Uses

You are prohibited from using the site or its content for:

  • Unlawful purposes

  • Harassment, abuse, or discrimination

  • Uploading viruses or malware

  • Collecting personal information of others

  • Interfering with the security of the site

Violation of any prohibited use will result in termination of Services.

14. Disclaimer of Warranties & Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.

You agree that your use of the Service is at your sole risk.

In no case shall we, our owners, employees, contractors, or affiliates be liable for any injury, loss, claim, or damages of any kind arising from your use of the Service or products.

15. Indemnification

You agree to indemnify and hold us harmless from any claim or demand made by a third party due to your breach of these Terms or violation of any law or rights of others.

16. Severability

If any provision of these Terms is deemed unlawful or unenforceable, that provision will be severed without affecting the enforceability of the remaining terms.

17. Termination

These Terms are effective unless terminated by either you or us. You may stop using the site at any time.

We may terminate this agreement at any time without notice if you fail to comply with these Terms.

18. Entire Agreement

These Terms, together with our other policies posted on the site, constitute the entire agreement between you and us.

19. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the State of California, without regard to conflict-of-law rules.

20. Contact Information

Questions about the Terms of Service should be sent to us at:
[poppyandsnowemboidery@gmail.com]