Return & Exchange Policy

We want you to be completely happy with your purchase. If something isn’t quite right, we’re here to help!

Returns

• Returns are accepted within 14 days of delivery.

• Items must be in their original, unworn, and unwashed condition.

• Final sale items are not eligible for return or exchange.

Return Shipping

• Customers are responsible for all return shipping costs.

• Original shipping fees are non-refundable.

Exchanges

If you’d like to make an exchange, please contact us within 14 days so we can confirm availability and assist with the process.

How to Start a Return

Please email us at [poppyandsnowembroidery@gmail.com] with:

1. Your order number

2. The item(s) you’d like to return

3. The reason for the return (optional)

We will reply with return instructions and the return address.